Effective Date: 2/18/2026
Kolibro Commerce LLC, DBA Clean Facility

1. Information We Collect

We may collect the following categories of information:

Name
Company name
Email address
Phone number
Service address
Billing information
Payment details
IP address
Device and browser information
Website usage data
SMS communication preferences

Information is collected when you:

Submit a contact form
Request a quote
Schedule services
Opt in to SMS communications
Communicate with us

2. How We Use Information

We use collected information to:

Provide commercial cleaning services
Schedule and confirm appointments
Send service updates
Send invoices and billing communications
Respond to inquiries
Provide customer support
Improve our website and marketing efforts
Send SMS communications when proper consent is provided

We do not sell personal information.

3. SMS Communications & Opt-In

If you provide your phone number and explicitly consent, you may receive SMS messages from Clean Facility (Kolibro Commerce LLC).

Types of SMS messages may include:

Appointment confirmations
Scheduling updates
Service reminders
Account notifications
Billing alerts
Promotional or marketing offers (only if separately opted in)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying to +1-866-298-2221:

STOP to unsubscribe
HELP for assistance

You may also contact us at:
support@cleanfacility.com

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information Sharing Statement (Required for A2P Approval)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All mobile opt-in data and consent information will not be shared with any third parties except for messaging service providers necessary to deliver SMS communications.

5. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

Analyze website traffic
Improve website functionality
Measure marketing effectiveness

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no system can guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate data
Delete your personal information

To exercise your rights, contact:

support@cleanfacility.com

9. Age Restriction

Our services and SMS programs are intended for individuals 18 years or older. We do not knowingly collect information from individuals under 18.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Privacy Policy