Privacy Policy

Effective Date: 2/18/2026

Kolibro Commerce LLC, DBA Clean Facility

1. Information We Collect

We may collect the following categories of information:

• Name

• Company name

• Email address

• Phone number

• Service address

• Billing information

• Payment details

• IP address

• Device and browser information

• Website usage data

• SMS communication preferences

Information is collected when you:

• Submit a contact form

• Request a quote

• Schedule services

• Opt in to SMS communications

• Communicate with us

2. How We Use Information

We use collected information to:

• Provide commercial cleaning services

• Schedule and confirm appointments

• Send service updates

• Send invoices and billing communications

• Respond to inquiries

• Provide customer support

• Improve our website and marketing efforts

• Send SMS communications when proper consent is provided

We do not sell personal information.

3. SMS Communications & Opt-In

If you provide your phone number and explicitly consent, you may receive SMS messages from Clean Facility (Kolibro Commerce LLC).

Types of SMS messages may include:

• Appointment confirmations

• Scheduling updates

• Service reminders

• Account notifications

• Billing alerts

• Promotional or marketing offers (only if separately opted in)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying to +1-866-298-2221:

STOP to unsubscribe
HELP for assistance

You may also contact us at:
support@cleanfacility.com

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information Sharing Statement (Required for A2P Approval)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All mobile opt-in data and consent information will not be shared with any third parties except for messaging service providers necessary to deliver SMS communications.

5. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Analyze website traffic

• Improve website functionality

• Measure marketing effectiveness

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no system can guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

8. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate data

• Delete your personal information

To exercise your rights, contact:

[Insert Support Email]
[Insert Business Address]
[Insert Phone Number]

9. Age Restriction

Our services and SMS programs are intended for individuals 18 years or older. We do not knowingly collect information from individuals under 18.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.